HUNTSVILLE, Ala. (WAFF) – AT&T customers are currently without service following a massive explosion that happened in downtown Nashville early Christmas morning. The outage began around 12 p.m. on December 25.
Widespread 911 issues in the Nashville area were reported after AT&T wireless and internet service were disrupted on Friday hours following a massive explosion downtown. AT&T internet and phone service were disrupted in the area about 12 p.m. Friday. The outages continued into the evening. Users around the country reported disruptions in service, but there was a concentration in the Nashville area and Middle Tennessee, growing in reach from Kentucky to Alabama as more reports came in.
The company said in a public statement around 5 p.m. that they were bringing disaster recovery efforts into the Nashville area in response to the explosion, including regional resources and National Disaster Recovery teams. The statement indicates there was damage to the facility and access to power was an issue. “Power is essential to restoring wireless and wireline communications, and we are working with law enforcement to get access to our equipment and make needed repair,” the statement said. “There are serious logistical challenges to working in a disaster area and we will make measurable progress in the hours and days ahead.
See AT&T outage map below:
